Windows 8 was first launched into the international market in August, 2012. The operating system was said to comprise of a list of sophisticated and advanced features that could not be found in any of its prior versions. Be it the Metro UI screen, Charms bar or live tiles replacing icons, the amazingly unique features of Windows 8 were intended to provide a spectacular computing experience to the users.
However, things didn’t work as fine as foreseen by the software giant. The operating system, which looked to charm the customers as a whole, failed miserably in garnering appreciation. A large number of users started contacting the Microsoft tech support team to know how to run the OS simply because they found the features too complicating. The fact that Windows 8 did not have any basic features such as the Start Menu went against the popularity of the OS version. Many users even didn’t know how to perform the basic functions in their computer.
Several users who had already done the Windows 8 upgrade decided to switch back to the old Windows versions like XP and 7. The main reason was that these operating systems provided a much more user-friendly computing experience to the users and most of them found it much easier to run their systems on these OS versions. This affected Microsoft’s business to a great extent as far as the Windows 8 sales were concerned and as a result, several new competitors began to gain popularity in the market.
The company was forced to launch a tweaked in version of the Windows 8 OS, named as Windows 8.1. This OS version comprised of an option known as Start button, which was aimed at impressing the users who had dumped the touch-centric version due to the lack of the Start Menu. Several interesting features and useful applications were also included in the OS version but still, the company found it hard to retrieve the users.
Eventually, Microsoft stopped providing mainstream support for Windows XP with the intention of increasing the user share of the touch centric versions. Even though this decision hardly had any effect on the XP users in the initial months, the scenario has finally started to change now. According to Microsoft tech support, over the last few months, Windows 8 and 8.1 user share has shown considerable improvement.
Since Microsoft Windows 10 is all set to get launched this year, it won’t be surprising if Microsoft introduces more such plans to make all its users move to the touch-centric OS versions.